MACY'S in-store VR: driving purchases by experience
MACY'S in-store VR: driving purchases by experience

Macy's new in-store virtual reality system lets customers design and walk through a 3D living room – and then buy the furniture. The company plans to roll-out the programme in 90 stores by early 2019 and is also launching an augmented reality app to allow customers to explore furniture at home.