The digitisation of India is drastically impacting how people shop, communicate, and entertain themselves. But with dark social platforms unleashing a tide of misinformation and the government pushing to centralise personal data, web users are quickly realising the dark side of connectivity.

Web giants such as Facebook and Google have woven themselves into billions of lives, but countless controversies over the years have a growing number of users questioning if they can trust these companies. How are data breaches and fake news changing people’s relationships with big tech?

How are ideas of political participation changing? Is there any way to combat the spread of disinformation? What role can design play in saving the planet? In this part of the 2019 Expert Outlook, we speak to three experts about how the actions of brands and individuals are reshaping society.

How does religion shape consumer decisions in India? Why is cash still king despite rapid digitisation? And how are young people grappling with the idea of inclusivity? This Cultural Snapshot uses local stats and case studies to explore behavioural norms shared by Indian people in 2018.