Once a signifier of luxury or novelty, custom products and services are now within reach of the everyday consumer, thanks to the rise of artificial intelligence, algorithm-led platforms, and the COVID-era digitisation boom. Today, everyone wants to be the main character of their brand experience.

In a hyper-connected world, it feels like everything previously ‘insider’ is more available than ever: from behind-the-scenes access to the lives of public figures to travel experiences immersing people into worlds previously deemed unattainable. But while people embrace this community-based inclusivity and u...

With online stores becoming more innovative, what’s needed to lure young Americans back to brick-and-mortar locations? Following on from tracking this behavior in our Shopping Sector Snapshot, Canvas8 spoke to nine US Gen Zers to find out more about what they want from in-person retail.

The ease and convenience of online shopping may have led to department stores closing across the UK, but they still continue to be a vital part of retail’s cultural heritage. Bobby’s in Bournemouth is one store that has undergone a transformation to adapt to new challenges facing the high street.

Fabletics has opened its first shop-in-shop for Yitty by Lizzo, a shapewear brand made for all body types. People are demanding more diverse body representation and are increasingly opting for brands that embody redefined ideals of inclusivity that don't make them feel marginalised.

The Body Shop has launched concept workshop stores across Canada to appeal to its customers’ eco-ambitions. With refill stations and dedicated sustainability education areas, as well as a local focus, the retailer is showing people that change begins with small acts of love for the planet.