Which bank services will make you switch?
REPORT
6 Oct 2014
Which bank services will make you switch?

With UK consumer confidence increasing, competition among banks is stronger than ever. Austerity has left consumers cautious, while 24/7 banking has given more access and control over personal finance. But what do people want, and how can banks entice them to switch?

Matthew Brown

Matthew Brown is the owner of Echochamber, a London-based creative retail trend intelligence agency with a global reach. As a futurist and speaker, he has spent the last 20 years advising on retail shifts across the world.