Social media – in particular, image-led sites such as Instagram – and the rise in the ‘experience economy’ have had a massive impact on the modern hospitality industry. But why are shareable experiences so highly treasured and how has this changed the way people view and use hotels?
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Ariela Kiradjian is the chief operations officer of the Boutique and Lifestyle Leaders Association (BLLA) – the world's most innovative and progressive organisation dedicated to the luxury independent boutique and lifestyle industries – and co-founder of Stay Boutique.
Barbara Bohn has been the managing editor of Hotels – a B2B publication covering the global hotel industry – since 2015. Previously, she was the opinions editor and copy chief of Crain’s Chicago Business.
Lori Kozlowski is a writer, editor and media executive who works and lives in Los Angeles, California. She has worked and written for the Los Angeles Times, Forbes, Variety, and other national publications. She formed More Light Media in 2018; a new-media company that is focused on helping startups, NGOs and brands with creative storytelling.
