Now that lockdowns are a thing of the past, consumers are weighing up their options when it comes to having things delivered to their homes. They want brands to offer them more options when it comes to the services that are delivered to their doors, while also demanding greener modes of transport.
Murvah Iqbal is the co-founder of HIVED, a zero-emission parcel delivery service which works with companies like Asos and Candy Kittens.
Graham Smith is strategic account director at same-day delivery firm Gophr. His role is to grow the number of businesses the company works with.
Sarah Drumm is a freelance journalist covering small businesses, start-ups, and new consumer brands. She is a contributor to Canvas8 and published a report on the popularity of direct-to-consumer brand communities for Thingtesting.