The number of people Googling symptoms and diagnosing themselves has reached worrying proportions, with 20% of Brits now turning to the web rather than visiting a GP. Be Your Own Doctor is a new programme from Channel 4 that wants to help viewers navigate this potentially confusing world.

What are the challenges threatening pharmacies today? What part does digitisation have to play? And how is the landscape being revolutionised to make way for a more seamless experience? In the second of a two-part report, Canvas8 explores how the way we buy medicine is changing.

The number of people using messaging apps is set to hit two billion by 2018, so it’s no wonder brands want to get in on the action. Major tech players are touting chatbots as the next big thing, but can they really revolutionise online interactions, or are they just part of an industry-driven pipe dream?

The rise of messaging apps has changed how people want to communicate with brands, and while some companies are taking to social networks and chatbots, their offerings leave much to be desired. Enter Hero, an app that wants to make messaging brands as easy as chatting with friends.