Signal18 Jul 2017
999 callers will be offered Skype for non-emergencies

In the UK, around 16 calls are made to 999 every minute, but many are not urgent emergencies. To ensure that those who do need urgent care get it as quickly as possible, callers who don’t require an ambulance may now be assessed by paramedics over Skype or FaceTime instead.

999 callers will be offered Skype for non-emergencies