Uber is no stranger to controversy, and the negative news stories are catching up with it. Transport for London has decided not to renew the company's taxi licence – meaning it can no longer operate in the UK capital. But Londoners aren’t happy, and are signing petitions to make their voices heard.

#DeleteUber marked a turning point in online activism, with social media users banding together to take the moral high ground against Uber's badly-timed promotion. But did people ditch the app because they genuinely disagreed with the brand’s actions, or so they could post about it on Instagram?

While it’s been a big part of the personal mobility revolution, Uber has been heavily criticised for some of its controversial practices. How has German rival Blacklane – which now serves 180 cities across 50 countries – managed to expand its chauffeur-driven service without courting controversy?

Parents can now attach kids' Uber accounts to their own, allowing them to pay more for drivers to act as chauffeur and chaperone. After a wave of bad press, Uber is empathising with the plights of its drivers and concerned parents, rather than only concentrating on profit.