As COVID-19 lockdown measures have forced more people to rely on e-commerce, delivery channels have faced fresh challenges. Canvas8 spoke to Ken Allen, the author of Radical Simplicity, to understand how the pandemic could impact online shopping both in the short term and long term.

The widespread closure of brick-and-mortar stores due to COVID-19 has underlined the need for businesses to have effective e-commerce and social media strategies. But how do people want brands to behave in digital spaces? And why are privacy and community so important to online shoppers?

A restaurant in Mexico City has found that, even with most of the country in lockdown, they were able to get their produce. Having opened on the premise of using hyper-local suppliers for ingredients, the owners were able to continue receiving supplies and operating when most closed down.

As the pandemic continues to impact much of people’s behaviour, it has also acted as a catalyst for people to eat healthier. Plant-based meat alternatives and products that boost immunity and aid sleep are experiencing a boom as people take a more considered approach to health and diet.