Gig-economy workers and the self-employed face unique financial difficulties, from building a credit score to finding flexible insurance. But how are a growing number of financial technology solutions – delivered by big banks and challengers alike – serving the needs of a growing demographic?

Gig workers have mostly managed to keep their jobs while the pandemic has seen other employees furloughed and laid-off – but there’s a desire for more security in these roles. To meet this demand, Just Eat is replacing gig working arrangements with contracted and permanent positions.

How is the gig economy evolving? What is the future of work-life balance? And how can managers drive performance remotely? In this part of the 2021 Expert Outlook, we speak to three experts about how people are adapting to the massive changes taking place in work environments.

COVID-19 brought the UK’s often forgotten essential workers into the spotlight as they took to the frontlines and kept the country running. Yet while they’ve been hailed as heroes by the public, government, and brands, what can be done to ensure they’re adequately supported post-crisis?