As COVID-19 lockdown measures have forced more people to rely on e-commerce, delivery channels have faced fresh challenges. Canvas8 spoke to Ken Allen, the author of Radical Simplicity, to understand how the pandemic could impact online shopping both in the short term and long term.

A normal trip to the furniture store to deck out the home is on the decline in Germany, where more people are ordering their furnishings online. As people come to put their faith in the anonymous reviews of strangers, attitudes towards trust are impacting people's decisions on big ticket items.

A pandemic success story, Canada-born multinational e-commerce platform Shopify is positioning itself as the company that puts the power back into the hands of small to medium-sized independent businesses, especially those that have long faced stiff competition from Amazon.

The widespread closure of brick-and-mortar stores due to COVID-19 has underlined the need for businesses to have effective e-commerce and social media strategies. But how do people want brands to behave in digital spaces? And why are privacy and community so important to online shoppers?