With restaurants reopening and people booking far in advance, eateries across America are suffering from the same problem: not enough staff. A workforce that pre-pandemic was considered disposable finds itself in a position of power, with employers offering better bonuses and packages.

The pandemic has reshaped the way people think about work. They’re moving away from jobs that don’t allow them time for themselves, their family, and hobbies, and instead to ones they’re passionate about. Canvas8 spoke to eight Americans about how the pandemic has changed their career values.

Young people have borne the brunt of the pandemic, with many schools closed and early careers put on hold. In the face of disruption, a growing number of Gen Zers are using their hobbies to earn a living, taking advantage of the boom in e-commerce to showcase and sell their wares.

Tipping is deeply embedded in American culture, but with workers in the hospitality industry complaining of pay inequalities and campaigning for full minimum wage, several restaurants are taking note and trialing gratuity-free policies. How and why are people’s attitudes to gratuity changing?