The pandemic saw many people pivot to shopping for groceries online – whether for convenience, hygiene, or personal safety. As in-store shopping becomes normalised for Britons again, online-only retailer Ocado is still winning fans and it’s continuing to innovate to drive consumer loyalty.

Online grocery shopping has been slow to take off in the US, but with COVID-19, more people than ever are signing up for the service. Shipt offers same-day delivery from a variety of retailers, providing quick, clean, and convenient drop-offs at a time when it's never been more appealing.

Amazon Go, which offers grab-and-go shopping, is opening its first London store. People appreciate technology that eases pain points in life, something Amazon Go stores do by cutting out queuing and paying, and in the pandemic era, there’s the added hygiene perk of touch-free in-store experiences.

A pandemic success story, Canada-born multinational e-commerce platform Shopify is positioning itself as the company that puts the power back into the hands of small to medium-sized independent businesses, especially those that have long faced stiff competition from Amazon.