The Great Resignation has put significant pressure on the hospitality industry, and restaurants are turning to AI to maintain service levels. High quit rates due to job dissatisfaction are causing a labor crisis in the US, which will be further complicated by automation.

Culinary creativity has helped many people get through the pandemic – but not everyone has the time or energy to whip up a loaf of sourdough or invent a recipe. Once seen as guilty treats, takeaways have become staples of the homebody economy, with deliveries and instant meals providing some much-needed comfort.

As tastes in the luxury sector evolve, high-end restaurants are lagging behind in implementing new services and technology that diners will come to expect. What will premium experiences look like in this changing landscape, and how can brands adapt to stay ahead of the curve?

With restaurants reopening and people booking far in advance, eateries across America are suffering from the same problem: not enough staff. A workforce that pre-pandemic was considered disposable finds itself in a position of power, with employers offering better bonuses and packages.