Companies like Uber and DoorDash have expanded people’s earning potential and added another dimension to the labor force but they've also created unsafe working conditions. As the pandemic pushes more people into gig work, there’s an onus on employers to protect their workforce.

Delivery brands in India are taking efficiency to the next level with rapid drop-offs, but are doing so at the expense of employee wellbeing. As shoppers' standards rise, there's a growing tension between people’s expectations for convenience and caring for employee wellbeing.

Lockdowns catapulted grocery delivery services to success in many cities around the world, with apps like Getir, Weezy, and Gorillas offering to send goods to people’s doors in just ten minutes. But is lightning-fast delivery sustainable? And are there other ways to offer convenience without speed?

The last mile of delivery presents a formidable economic and environmental challenge for retailers, one that intensified as COVID-19 increased online orders. Canvas8 spoke to marketing professor Katrijn Gielens about the solutions that can work best for both businesses and consumers.