The mainstreaming of AI is setting a new precedent for how people relate to non-human sources of intelligence. While automation on a consumer level has typically focused on specific tasks like replying to emails or budgeting, it’s now swiftly expanding to a more dynamic range of applications.

McDonald’s has teamed up with IBM to facilitate the execution and growth of the fast food giant’s Automated Order Technology. This partnership hints at the growing value of convenience and hygiene among diners, but what are the benefits and drawbacks of fully digitized restaurant services?

Because of the pandemic, many people have gotten more comfortable ordering food through apps and drive-thrus. Leveraging both, Taco Bell’s drive-thru-only restaurant, Taco Bell Defy, aims to make the process of ordering and collecting fast food as efficient and seamless as possible.

During the pandemic, drive-thrus became the lifeline of fast-food chains and, even as restrictions ease, it’s becoming clear that they’re here to stay. In fact, they’re getting bigger, with Taco Bell planning to add additional drive-thru lanes with fast-thinking tech set to change the way people buy their meals.

McDonald's is trialling its first plant-based burger to meet the ever-growing consumer demand for meat-free alternatives. It’s also set to meet individual consumer needs, as comparably priced vegan alternatives mean that eco-minded eaters aren't being price-penalised.