Digital anthropologist on Global South users to build inclusive designs
Payal Arora is a digital anthropologist, a TEDx speaker, and an author of award-winning books including The Next Billion Users. Her expertise lies in user experience in the Global South and inclusive design. Several international media outlets have covered her work, including The BBC, The Economist, Quartz, TechCrunch, The Boston Globe, FAZ, The Nation, and CBC. Forbes named her the 'next billion champion' and the 'right kind of person to reform tech'. She has consulted for numerous organisations including Adobe, UNHCR, GE, HP, Interpol, UNDP, Spotify, and many others. She is a professor of Inclusive AI Cultures at Utrecht University and co-founder of FemLab, a future of work initiative.