 and looking to brands to foster communities that resonate with them. According to Canvas8 research, 32% of American Gen Zers say that caring about and contributing to local communities is an influential factor when choosing to engage with a brand. Responding to this, 

 stocks products by local artists and brands, 

 embraces New York localism at a premium value, and 

 offers support to small businesses. In Japan, community needs are being met by 

, which offers holistic services ranging from food and mail to banking and waste disposal, all in one convenient location. These shops have inspired customer loyalty not because of their price points, but because they go above and beyond to meet the needs of people in the local community.

 at the forefront of the brand's mission. Indeed, Canvas8 research has found that 44% of British Boomers and 47% of American Boomers are influenced by a brand's transparency and honesty – much more than other generations. Customer loyalty can be fragile when times are tough: 

 missed the mark by hiking prices amid the cost of living crisis despite its affordable brand image, causing an uproar among regulars. In contrast, 

 scrapped its Christmas ad and funnelled the budget into a community food hub called Your Local Pantry, which gives people access to quality food at more affordable prices – with regular members saving an average of £1,000 a year. Across the world, people want brands to lend a sympathetic ear and offer solutions that meet their budgets and prioritise down-to-earth honesty.

Emotional intelligence is becoming a valuable asset to many and it reflects on expectations people have of brands. While the price point of products is alluring, affordability is not the only way to capture loyalty. 

 prize community, nostalgia, and values above all else – according to Edelman, 73% of Gen Zers only buy from brands they believe in. “There is a need to reframe so you’re not just selling a functional item,” 

, the chief strategy officer at FCB Inferno. “[Brands have] got to pull on different levers – anything from playing on the familiarity and trust that’s inherent in the brand or potentially positioning as an affordable luxury.” Experts increasingly agree that i comes down to 

 and what you can offer your target audience.

 of consumers say they’ll continue to buy generic brands even after prices return to normal 

The Athlete’s Foot has opened a concept store in Atlanta focusing on the city’s character and the history of sneaker culture in the southern metropolis. Retailers all over are using local provenance to appeal, tapping into unique storytelling to appeal to community-minded fashionistas.

The Athlete's Foot concept store elicits local pride

Automated in-store services mean people are losing an element of human interaction while grocery shopping. French supermarket chain Carrefour is hoping to find a balance with its ‘Blabla’ checkouts, where customers can take their time to chat with the cashier and have more meaningful interactions.

Carrefour: chatty checkouts to combat loneliness

As food prices remain high, Americans are focusing on how to maximize loyalty programs to stretch their dollars. Grocery stores and app-based food retailers are enhancing loyalty programs with noticeable pay-offs for membership fees and special gifts to keep the feeling of splurging alive.

Do grocery loyalty programmes work?

For its 140th anniversary, Breitling has launched a heritage-inspired pop-up museum. Visitors explore its history via the Time Tunnel and its air, land, and sea "universes." The experience appeals to Gen Z's love for experiential retail, highlighting a shift toward heritage-focused branding.

Breitling immerses visitors in its history with pop-up

Net-A-Porter x King's Foundation champions local craftsmanship and sustainability with community training programs for new talent. The initiative highlights how luxury brands can build deeper connections with their audiences while fostering local talent and building long-lasting, enduring value.

Net-A-Porter spotlights local craft and community values

IKEA has launched a peer-to-peer marketplace in Madrid to help customers sell their unwanted furniture directly to others. As the shift towards circularity gains momentum, brands that adopt eco-driven business models can extend their lifespan and deepen consumer trust and long-lasting loyalty.

IKEA trials peer-to-peer marketplace in circularity push

As the realities of climate change start to threaten the production of raw ingredients, businesses are having to pioneer adaptable strategies to meet demand. Production in the cocoa industry is especially high stakes. Innovation is becoming a core strategy to build trust and solve supply challenges.

Cocoa industry uses sustainable solutions to build trust

Down under, Australia is feeling the pinch of the cost of living crisis. While tightening their belts, they’re also manifesting their aspirations online through Pinterest – surpassing half a billion users in 2024. What does this exhibit about what Aussies are looking for in online platforms?

How Pinterest inspires Aussies through lifestyle curation

Fashion rental platform Rent The Runway is at the forefront of this sector’s revival, thanks to an influx of Gen Y and Z intrigue, smart use of AI, and a wildly successful thread of IRL events. So, what can brands learn from this thriving subsector of sustainable fashion?

How Rent The Runway renews fashionistas' eco values

Bookshop.org has launched a buy-back scheme, offering readers website credit in exchange for used books. As conscious shoppers look to balance ethical consumption with time constraints and financial strain, the move helps bridge the value-action gap by making sustainability a more convenient option.

Bookshop.org is incentivising ethical consumption 

Novel offline experiences help people to merge their online identities with a desire for meaningful IRL engagement. Maison Kitsuné’s pop-up in Shenzhen, with pastel colours and quirky activities, makes for ideal social media content, while also tapping into the desires of Chinese audiences.

Maison Kitsuné launches in Shenzhen with playful pop-up

Survey data shows that American Gen Zers are increasingly relying on social commerce for their holiday shopping sprees. In line with young people’s changing festive shopping habits, there’s an opportunity to get creative with interactive immersion to augment the joys of holiday gifting.

Gen Z take social-first approach to holiday shopping

Longchamp is set to host a multi-city pop-up installation to celebrate the launch of its AW24 collection. Beyond a desire to establish a community and cater to new shoppers, this move highlights the importance of creating memorable shopping experiences rooted in hyperlocal identities.

Longchamp’s multi-city tour courts experiential shoppers

Prepackaged cups of ice have been flying off the shelves of Chinese convenience stores this summer. As people continue to look for affordable indulgences, cost-conscious young shoppers are experimenting with drink combos to make cheaper cold beverages that don't involve a trip to a cafe.

Chinese audiences turn to ice-cups for affordable drinks

Netflix has partnered with Google to introduce shoppable features and ads to promote season 4 of Emily in Paris. The collaboration highlights the importance of directly engaging with superfans through innovative and exclusive offerings that help to further immerse them in their favorite worlds.

Netflix x Google offer fans immersive retail experience

Stores selling animation and gaming merchandise are gaining popularity among Chinese youth as places to connect with like-minded peers. With fandoms providing a crucial source of community building among Gen Z, ‘Guzi’ stores are generating appeal by creating moments of connection and belonging.

‘Guzi’ stores offer community retail for Chinese youth

After winning the hearts and wallets of British shoppers, Lidl has partnered with New York-based designer Nik Bentel to make a foray into fashion. The partnership will see the launch of a Croissant Bag, tapping into the supermarket’s cultural influence and people's interest in novel collaborations.

Lidl croissant bag taps into novel collaboration hype

India has a ghost mall problem, but omnichannel retailing might be the answer, especially among experienced and value-seeking Tier-2 city residents. What can brands do to connect to this growing market, and what does it say about what Indians are looking for when they shop IRL?

What do Indians want when shopping IRL?

Rodarte has created a capsule collection inspired by the upcoming film Beetlejuice Beetlejuice, available exclusively at Saks. Luxury and pop culture collaborations are courting younger fans who consider fandoms a key part of their identity, allowing them to signal their status and self-expression.

Saks-exclusive Rodarte collection targets Beetlejuice fans

Inspired by the success of brands, Lidl launched a limited edition set of GBP 20 ($26.4) mystery boxes for shoppers in the UK. Each box contained items usually found in the retailer’s notoriously eclectic middle aisle worth over GBP 100 ($132.2), meeting desires for thrifty indulgence.

Lidl’s middle aisle mystery boxes promote cheap splurges

Battling loneliness and tech fatigue, many Gen Zers are developing bonds with inanimate objects like water bottles, plushies, and journals. What do these emotional support objects reveal about young people’s sense of self and security amid personal, financial, and political uncertainty?

Why Gen Zers love emotional support objects 

Chinese beauty shoppers are becoming increasingly price-sensitive, and higher-end retailers like Sephora are feeling the heat. After incurring losses, the brand announced job cuts to its workforce in China, reflecting an economic and purchasing downturn.

Sephora China job cuts reflect spending slowdown

Data has revealed that Gen Zers are 'too busy' to follow a skincare routine and that multi-step practices often fall by the wayside. As skin maintenance gets more complex, people are looking to reduce the number of steps taken and are choosing an ingredient-focused approach instead.

Gen Zers 'too busy' to follow skincare routines

Returns have become a significant aspect of consumer culture in America, largely due to the widespread embrace of e-commerce. Yet while this service makes the shopping journey more convenient – often at no extra cost – it presents a major challenge for online retailers. What’s the solution?

What are the new norms of return culture in the US?

Political polarization, social shifts, and economic pressures are reshaping how Americans celebrate major holidays and personal occasions. Canvas8 spoke to eight people across the country to find out more about how they approach gatherings, hostings and traditions in the shifting world.

How are Americans celebrating special occasions?

As people in the UK continue to grapple with the cost of living crisis, it's having an impact on celebration spending for Christmas, Eid, Diwali and other occasions. Canvas8 spoke to eight people across the country to find out their takes on gift-giving, festive meals and shared entertainment.

How are Britons celebrating special occasions?

With the US government passing legislation in 2024 that would force the China-based owners of TikTok to sell the app, there’s a strong possibility that the entertainment-come-shopping platform could be banned. How might this risk the health of small businesses and drastically alter trend cycles?

How would a US TikTok ban impact social shopping habits?

Research has found that most infant and toddler foods sold in Australia fail to meet the WHO’s nutritional standards. As young parents have to navigate an overwhelming information landscape, brand credibility and trust will factor into their purchase decisions more saliently than ever.

Aussie parents faced with misinformation on baby food

As people grapple with a prolonged cost of living crisis, they’re continuously reconsidering their budgets and the ability to make them go further. Some are searching for cheaper ways to splurge and treat themselves, causing a shift in traditional notions and processes around luxury purchases.

Cheap Splurges

With an ever-expanding choice of products and retailers, people want shopping to be more than just a necessity or entertainment – many are viewing it as an activity that grounds them in the fast-paced and turbulent world. While some reach for tangible objects as a source of emotional comfort, others are using online and in-person shopping to connect with like-minded peers.

Purchase Communities

Why are city stores becoming third spaces, culture hubs, and peaceful sanctuaries? What drives how people spend on holidays, milestones, and cultural moments? Why are people seeking lasting emotional comfort from their purchases? Will cost-effective shopping change luxury for good?

Shopping Sector Snapshot: August 2024

Cultural shifts and economic challenges are driving a change in spending for holidays, milestones, and cultural moments. People are becoming more sceptical of occasions and promotions that are seen as purely for profit or outdated in terms of cultural attitudes. The appeal of coming together to celebrate, however, remains evergreen.

Celebration Shopping

From multi-store grocery shopping to shrinking living spaces, people are looking for brands to better cater to shifts in urban living. City centres can be exhilarating at best or overwhelming and anxiety-inducing at worst. In turn, retail spaces can act as accessible hubs to engage with local culture or offer a peaceful moment to relax and reset away from the hustle and bustle.




City Commerce 

Sinéad O’Dwyer’s SS25 showcase at Copenhagen Fashion Week has made headlines for its boundary-pushing commitment to equity on the runway. As inclusion efforts seem to have taken a backseat in the fashion world, the brand offers a blueprint on how to resonate with representation-hungry customers.

Sinéad O’Dwyer moves the needle on inclusive fashion

As Americans struggle to make ends meet, credit card balances are skyrocketing, with young spenders falling into delinquency at higher rates. While an inflationary economy has eased, many young Americans are still struggling to keep afloat and risking their economic future to do so.

Young Americans fall behind on credit card payments

The Mid-Autumn Festival's influence stretches globally, touching billions of people of Chinese descent. Specifically, Southeast Asia houses the largest concentration of China's diaspora. What do the region’s localised celebrations of the event look like, and how can brands connect with its citizens?

How have Southeast Asians localised the Mid-Autumn Festival?

The user base for ingredient scanning app Yuka is growing, but it’s attracting criticism around its reliability. As the wellness boom continues, health buffs are turning to alternative sources of authority, but there’s a need for brands to foreground a balanced, science-backed approach.

Yuka app gains traction with health-conscious shoppers

’Tis the season to gift, browse, and shop. Aussies haven’t lost any appetite for the Christmas season as a majority of the country continues to celebrate despite rising costs of living, spending most of their time and money with family. How can brands tap into the country’s holiday spirit?

How are Aussies shopping for Christmas?

Due to community feedback, The Ordinary is expanding into a new body care product category. The new line features affordable, ingredient-focused products. Building on its trusted reputation of straightforward education and accessibility, the brand has also found success on TikTok.

The Ordinary expands reach with body care on TikTok Shop

As more Chinese women advance in their careers, many are splurging on themselves. More than just shopping, these purchases are forms of self-care and self-discovery. In 2024, a ‘she-economy’ is rising in the country, with brands specifically targeting women and their new wants and needs.

Exploring China’s surging she-economy

Nibble AI, a chatbot that haggles with customers on behalf of online shopping platforms, has gained notoriety across the internet for the novelty of getting savings from a chatbot. This points to a growing gamification of shopping experiences via AI, as money worries push shoppers to deal hunt.

Nibble AI changes sales culture with haggling chatbot

Warner Bros., Roblox, and Fandango have teamed up to launch a virtual box office for the upcoming Beetlejuice sequel inside of the online gaming platform. Brands are moving onto gamified platforms to reach younger audiences, providing shopping experiences that bring together the physical and virtual.

Warner Bros. taps Roblox to reach new Beetlejuice fans

Anti-immigration violence in the UK has significantly impacted high streets, with local small businesses bearing the brunt of the damage. In the face of fragmentation, brands have the opportunity to make their values clear and help local communities repair and heal their streets. 

Far-right riots highlight need to rebuild community

With an unpredictable economic climate and a divisive election looming large, the 2024 holiday season is full of uncertainty – yet retailers’ profits depend on December as a bumper month. So, what do Americans want from in-store experiences, and how can brands meet their holiday expectations?

What do Americans want from in-store festive shopping?

Despite calls to de-stigmatise menopause, many women lack basic knowledge of its symptoms, let alone confidence to talk about it openly. Addressing this, Morrissons has unveiled dedicated bays to raise awareness of menopausal symptoms and offer women experiencing them targeted products.

Morrisons targets knowledge-gap with menopause campaign

Currys is looking to make shopping more accessible for customers with disabilities through a new app that allows people to pre-register specific requirements before a store visit. Demonstrating increasing awareness of disability needs, Currys' personalised approach speaks to changing expectations.

Currys supports inclusive shopping with assistive tech

Credit Karma reports that US Gen Zers continue to be influenced by social media when it comes to overconsumption, but they’re also resisting the allure of influencer-driven purchases. As brands navigate these tensions, there’s an opportunity to invest in non-paid UGC to drive long-lasting loyalty.

Young Americans fight back against overconsumption

Due to changes in price and fashion trends, younger generations in India are changing how they look at gold jewellery. They prefer minimal, stylish, low-carat designs over traditional heavy pieces meant for investment. What can brands learn from this shift, and where is this change headed?

Why do Indian Gen Y and Z want minimalist gold jewellery?

Social media is increasingly becoming a key channel for driving Gen Z purchases, as more platforms offer a one-click shopping experience that doesn't require leaving the app. With high expectations for seamless and convenient shopping, one-stop shopping experiences win favor with this cohort.

Study shows social media drives Gen Z retail behaviours

Chinese collectible toy retailer Pop Mart has opened its fourth store in Paris at the Louvre. As the blind box frenzy hits European shores, character goods lovers are seeking out immersive retail experiences that bring the joys of kidulting to life and enrich their engagement with IP worlds.

Pop Mart’s Louvre store sets sights on European kidults

With two incomes and no kids to spend their cash on, DINKs can splurge how they like – whether that’s on vacations, fancy dinners, or lavished pets. Christmas is an ideal time for brands to capture this group’s attention, but how can they appeal to their expectations and interests?

How can brands tap into DINKs' festive spending habits?

Thrifting is becoming more popular in Japan, driven by the rising cost of goods, weakening yen, and shifting attitudes towards sustainability. With the fashion industry among the top polluters worldwide, brands face new challenges to meet the needs of fashionable but price- and eco-conscious youths.

Behind the sustained rise of thrifting in Japan

Conversations around AI are often derailed by an existential fear that this fast-developing technology will engender a global catastrophe. Canvas8 spoke to Henry Coutinho-Mason about resisting the lure of the extreme when imagining the future of human-centred innovation.

Henry Coutinho-Mason on the future of consumer trends

Fast fashion giant SHEIN will open its first pop-up in Johannesburg, offering audiences serendipitous encounters with fellow brand fans. Even as digital-first brands nurture digital communities, the power of IRL activations offers a chance for deeper engagement and brand discovery.

SHEIN hosts curated exhibition pop-up to court fans IRL

Increasing awareness, economic independence for women, and a celebrity maternity culture are making pregnancy ‘cool’ in India, leading to tremendous growth in the maternity products and services market. What does this mean for brands looking to break into the country’s health and wellness sector?

How maternity products are changing India’s pregnancy landscape

Southeast Asia is emerging as a key location in the luxury landscape, with global brands courting the interest of the region’s high-end clientele. Countries like Thailand and Vietnam are also surpassing well-known destinations, like Singapore, in market size as they cater to wealthy shoppers.

How are Southeast Asian shoppers changing luxury?

Japan’s favourite flea market app, Mercari, is hitting multiple birds with one stone. Its website offers second-hand items to the masses and is an outlet for the Japanese people’s stockpiling behaviour – all while innovating with crypto and becoming the government’s aid to recycling waste.

How Mercari helps Japanese people declutter their lives and homes

The US economy may be performing well, but at a more domestic level, many families continue to feel financial strain. With the pressure of back-to-school purchasing heating up, Dollar General has rolled out generous discounts on a range of its products designed for both pupils and teachers.

Dollar General relieves back-to-school shopping anxiety

Research has found that a third of Australians will begin their holiday shopping before October, and one in ten will start before July. However, the bigger challenge for brands will be how they appear at the varying touchpoints at which Aussies like to start their shopping journeys.

People, not just brands, are planning Christmas in July

Costco has begun selling an apocalypse-ready emergency bucket stocked with meals that last over two decades in preparation for emergencies. As the future becomes more uncertain amid heightened social tensions, people are looking for tools to give them feelings of long-term security.

Costco's doomsday buckets signal desire for preparedness

Gucci's cultural initiative aims to pay tribute to the heritage of Korean culture by spotlighting the work of those who have brought local arts to a global stage. Luxury brands are localising their strategies, appealing to a growing group of shoppers in the world's largest luxury market.

Gucci’s new cultural project to celebrate Korean Arts

Lululemon is being taken to court as part of a class action lawsuit that claims the brand is greenwashing. This case highlights not only the expectation for brands to contribute positively to the climate crisis but also for these efforts to be transparent and authentic.

Lululemon taken to court in greenwashing case

The White Company has become one of Britain's go-to concept stores thanks to its curated minimalist aesthetic and clear messaging. By harnessing the power of off- and online marketing, it’s become the brand of choice for lifestyle shoppers who favour simplicity and a strong brand identity.

How The White Company is building on lifestyle branding

TikTokers are embracing #underconsumptioncore, a trend that challenges consumerist habits by advocating the use of fewer products. Building on de-influencing, frugality trends are gaining popularity as people seek ways to cope with the ongoing cost of living crisis and environmental concerns.

Frugality TikTok trend encourages underconsumption

South Korean Gen Y and Gen Z – known in the country as Gen MZ – prefer online shopping, but offline pop-ups are more popular than ever. What makes these IRL experiences so attractive to younger shoppers, and what does this say about the retail landscape in a place that's usually dominated by tech?

Why pop-ups are Korea’s go-to marketing strategy for Gen Y and Z

Liu Yexi is your favourite AI influencer’s favourite AI influencer. With her trademark blend of traditional Chinese elements and modern design sensibilities, the country’s most popular avatar might pave the way for virtual influencers to take over Singles Day, Asia’s biggest online shopping event.

How Liu Yexi humanises AI influencers for social shoppers

Sales of physical music have increased for the first time in 20 years, driven by big releases from popular worldwide artists such as Taylor Swift and Billie Eilish. As digital-first consumption becomes the norm, collecting physical copies of media is growing in its importance for fans.

Physical music sales increase for first time in 20 years

Ongoing inflationary pressures are set to dampen back-to-school spending in the US as parents take a restrained approach to consumption ahead of the new school year. Families are prioritizing value, and they look to brands that can help ease the pressure of back-to-school spending.

Financial strain squeezes US back-to-school spending

Shopping

People are looking to stay loyal to their chosen brands, despite budgets being stretched

As the cost of living crisis first hit, people were often juggling deals and shopping destinations in search of the best price, but they’re now looking for brands that offer a sense of stability and belonging. Whether it is local-first initiatives, dynamic pricing, or simply transparent empathetic communication, people want to be loyal.