Coach, a leader in modern luxury accessories, has partnered with Gen Phoenix on a mission to reimagine leather sustainably, highlighting a shift toward eco-conscious fashion and aligning with rising demand for brands to prioritise more than just profit.

Coach showcases eco-vision with recycled leather bags

Located in luxury destination EmSphere, the premium stationery purveyor wants to uphold the immersive retail experience for artists and connoisseurs of art goods. As people look for exciting sights and sensations when shopping, brands can offer exclusive activations that can’t be found anywhere else.

Mediums elevates tactile art supply shopping in Thailand

As faith in business leaders and institutions falls, people are placing more trust in others like them. In this context, customer reviews become a powerful tool for building brand trust. Canvas8 spoke to Monika Rawal to understand the factors influencing people’s responses to product reviews.

Five stars!? The science of rewarding reviews

Department stores today look massively different than their predecessors of centuries past. But as brands look to keep up amid a changing retail landscape, there are lessons to be learned. Canvas8 spoke to Gemma Jones to uncover what the future of department stores might look like.

Gemma Jones on the future of department stores

Blending global appeal with local culture, Levi’s has relaunched its NextGen store in Kyoto, featuring an in-store tailoring station. Through traditional design elements and exclusive items from artist collaborations, the denim apparel trailblazer aims to deeply connect with Japanese consumers.

How Levi’s brings a bespoke custom to Japan’s denim fans

A 2024 study found that households with at least one person on GLP-1 weight-loss drugs have a 6% drop in grocery spending. The increasing acceptance of weight loss drugs is driving people to reevaluate their food purchases and pushing brands to change what they're selling and how they're reaching their audiences.

Grocery spending dips as Americans embrace weight-loss drugs

TikTok has revolutionized the world of candy buying, by driving sales of the ultimate impulse purchase through sensory videos, viral trends, and a unique ‘shoppertainment’ retail environment that blends entertainment with e-commerce.

How TikTok is changing the world of candy shopping

UK retail workers face potential job cuts in 2025 as the sector grapples with £7bn in new costs from tax increases and regulations. Following weak holiday sales growth of 0.4%, the sector struggles to balance operational expenses with the need to adapt to changing consumer behaviours and digital transformation.

Bleak Christmas sales threaten UK retail jobs

Dove Men+Care has tapped former NFL player Marshawn Lynch as the face of its whole-body deodorant sprays. As multifunctional products enter personal care routines, brands can partner with aspirational figures who can spotlight the benefits of holistic care on the go.

Dove taps former NFL player to bust whole body odor taboo

Ariel has teamed up with former England striker Peter Crouch to promote the larger size of its latest laundry innovation. The collaboration plays on Crouch's likeable public persona, showing how the right endorsement can effectively boost brand awareness.




Ariel's Crouch collab shows value of relatable endorsements

Nike CEO Elliot Hill is refocusing the sportswear giant to obsess over sports and get back to winning ways after a tough year for the brand. Its new strategy aligns with growing audience preference for brands that live up to their expectations and values.

Nike feeds purpose-focused buyers in sports-themed return

Trashie incentivizes people to recycle their waste by offering vouchers in exchange for unwanted items. As trust in traditional authority rapidly declines, people want brands to facilitate personalized sustainable living by shifting from collective to individual actions.

Recycling start-up courts the eco-conscious via rewards

The US is experiencing a post-pandemic renaissance of independent bakeries. The spike is part of a broader small business boom and reflects the ‘little treat’ philosophy of consumption, which prioritizes affordable moments of everyday indulgence and quality over quantity.

‘Little Treat’ culture fuels US bakery boom

Teens are getting a head start on their careers as influencers by selling clothes and acquiring brand partners. As definitions of work fluctuate and young people seek lifestyles on their terms, they're finding autonomy by leveraging their backgrounds as digital natives.

Teens become creators with early brand sponsorships

L’Oréal has acquired South Korean skincare brand Dr.G from Swiss retail group Migros. As social media erodes barriers to international cultural exchange, demand is increasing for products and experiences beyond borders, like K-beauty. 

L'Oréal leans into K-beauty demand

Birth rates are declining, meaning fewer children to buy toys. Recognizing this shift, Toys 'R' Us Asia is now focusing on Gen Z kidults. As it becomes harder for younger generations to meet traditional milestones, many are turning to nostalgia-inspired fun as a way to escape.

Toys 'R' Us targets Gen Z kidults

Amid increased prejudice and hate crimes against the LGBTQ community, the US is witnessing a national resurgence of queer bookshops. As people seek community in increasingly polarized and threatening conditions, IRL minority safe spaces like these are gaining salience.

US sees a revival of queer bookshops 

India’s beauty market is evolving rapidly, fuelled by the convenience and discoverability of e-commerce, social media, and quick commerce platforms. As Indian’s embrace premium products and tech tools like virtual try-ons, brands are racing to capture attention, especially in Tier 2 and 3 cities.

How tech and quick commerce are transforming Indian beauty

The battle for market share in beauty retail is heating up between discount and convenience stores in South Korea. As the boundaries between mass and premium increasingly blur, brands in the space can dial up personalised experiences to set themselves apart from low-cost competitors.

Convenience stores disrupt premium K-beauty retail

Founded in London’s King’s Cross in 2013, modern spectacle maker Cubitts is making waves across the Atlantic. Its latest theatrical store design meets the growing demand in experiential, highlighting how brands are blending storytelling and immersive experiences redefining retail engagement.

Cubitts targets experiential lovers with theatrical shop

Ulta tried to appeal to younger generations by launching a 68-piece toy collection mirroring its most popular beauty products. The move has been controversial with parents and caregivers, who want brands to protect their kids and educate them about harmful beauty standards.

Parents seek more educational brands in Ulta backlash

Pantone’s Color of the Year for 2025 is Mocha Mousse, a muted brown in the red-orange family. The color is meant to evoke a sense of calm and connection to the Earth in a seemingly increasingly unstable world, linking to our desire for comfort and all-encompassing forms of wellbeing.

Pantone’s Color of the Year taps comfort and wellbeing

Outlet malls have become an unlikely salve for the luxury downturn as shoppers seek out deals on luxury goods. People are continuing to democratize luxury ownership while still craving aspirational cachet, and brands will need to cater to ever more fluid definitions of desirability.

American shoppers flock to outlet malls for luxury fix

Google has revealed Project Mariner, an AI agent that can navigate websites or fill shopping carts for its users. Google is building trust in this new tool, which is still in its early stages of development, by ensuring that people can easily track the decisions it makes on their behalf.

Project Mariner teases future of AI agents

Influencer and user-generated content (UGC) is powering a second wave of popularity for K-beauty, following a global trend that values authenticity over celebrity ambassadorships. In this shifting consumer landscape, brands are creating inclusive products and tapping more diverse creators to represent them.

How UGC kick-started the revival of K-beauty

How might political uncertainty impact consumer decision-making? What role does ‘flex’ culture play in Gen MZ’s spending habits? How has solo living impacted cultural trends? This Cultural Snapshot uses local stats to explore the behavioural norms shared by people in South Korea in 2025.

A Cultural Snapshot of South Korea: 2025

Dior has unveiled a new concept store in Bangkok, cementing Thailand’s status as a luxury hotspot. As Thai shoppers become more discerning in their luxury behaviours, local resonance should no longer be an accessory to global brands’ strategies but a core part of their DNA.

Dior’s Bangkok store writes new chapter in Thai luxury

Telfar is giving Canal Street counterfeit vendors authentic Telfar bags to sell at reduced prices to their customers. The disruptive move critiques elitism in high fashion while sparking debate on balancing accessibility, cultural relevance, and long-term brand value in a dupe-driven market.

Telfar gives fake bag dealers authentic products to sell

What does excellent retail look like today, and what will it look like in the future? Retail expert Chris Walton delves into the industry’s rapidly evolving landscape, exploring the unstoppable rise of e-commerce, social media and AI, and the wider generational shifts reshaping the sector.

Chris Walton on the future of retail

European grocery shoppers want it all, seeking out physical retail formats that combine convenience with exciting product options, alongside experiential and tech-driven elements as well. With its purpose-led, fresh-produce concept store Oxygène, Franprix is attempting to tick all the boxes.

How Franprix adds fresh life to French grocery shopping

With India’s wedding season in full swing, car resale platform CARS24 has raised eyebrows with a campaign that criticises the controversial practice of dowry. Audiences continue to gravitate towards brand purpose, but companies need to show up in intentional ways to drive meaningful impact.

CARS24 campaign addresses dowry violence in India

Australians are driving demand for espresso machines and instant coffee, all the while shunning cafe chains due to the cost of living crisis. As people cut back on non-essential spending, brands face a challenge in delivering daily treats that give value for money without sacrificing quality.

Australians opt for home brews amid rising costs

When stretched for time, people tend to prioritise convenience above all else. Tapping into this – and building towards its goal of becoming an all-in-one shopping destination – Amazon has rolled online car sales, enabling people to buy a new car alongside their groceries or seasonal gifts.

Amazon courts convenience-seekers with car sales

Courier company Evri has enlisted inclusive tech provider AccessiBe to optimise its website for people with disabilities. It shows how brands can make a difference by foregrounding the micro-moments that are often taken for granted and enabling a sense of autonomy in people’s product experiences.

Evri makes parcel deliveries more accessible for Britons

Uber is spreading festive joy with the launch of an on-demand delivery service for Christmas trees and carol singers. The move addresses the desire for cost-effective, stress-free solutions that enhance seasonal joy, fostering connection and empathy amid the holiday rush.

Uber targets cost-conscious shoppers with Xmas special

Standing in line has moved from an inconvenience into a signifier, as people queue for hours at sample sales and pop-ups to socialise and feel part of something exclusive. This shift reflects how younger generations seek community and status through shared experiences rather than just purchases.

Queuing becomes status symbol at fashion sample sales

Louis Vuitton has brought its 2024 holiday campaign to life with a carousel installation at Place Vendome in Paris along with matching AR filters and customisable digital cards. This physical-digital experience aims to foster connections and authenticity while creating an air of celebration.

Louis Vuitton taps experiential holiday shoppers

With its strong preference for tangible, authentic experiences, Gen Z is redefining the shopping landscape. How can brands successfully blend online convenience with engaging in-store interactions, while also staying true to the ethical and sustainable practices that Gen Zers value?

Why Gen Zers are going to the store to do their shopping

2024 was the year of bag charms and collectible toys. Bring those two together and you get Labubu, a cute little monster adults are now obsessively collecting. APAC lead editor Therese Reyes looks into the latest viral craze and what it tells us about affordable luxury in the region.

Editor's Briefing: What the Labubu craze tells us about affordable luxury

A study has found that nearly 75% of Boomers are planning on using buy now, pay later services when shopping for the holidays in 2024. As people navigate fluctuating finances, they're looking for more stability and control, and these findings show that BNPL is appealing to all generations.

Boomers most likely to use BNPL during holidays

As well as speaking to value-driven shopping over the holiday season, Carrefour's 2024 Christmas campaign seeks to bolster the retailer’s efforts to move the world towards sustainable food systems – meeting shoppers' desire for brands to shoulder more of the responsibility in this regard.

Carrefour keeps sustainability on the Christmas agenda

Shoppers increasingly want to support local businesses, with 85% planning to 'shop small' this holiday season. With walking around town a key source of discovery, retailers should leverage this by crafting engaging window displays and adopting hyperlocal strategies to foster connection and community.

Shopping small elicits need for hyperlocal strategies

Forecast to dominate the sector by 2030, American Gen Yers are the driving force behind the future of luxury online shopping. Yearning for a traditional sense of prestige while still expecting modern innovations, how can brands successfully strike a balance to attract this cohort?

What do US Gen Yers want from luxury online shopping?

A watchdog group has found that although most supermarket loyal offerings are genuine, a majority of Britons feel that retailers are driving up their prices to make products on offer seem more appealing. The discrepancy showcases the increasingly critical attitude consumers are adopting.

Report shows trust gap between UK grocers and customers

Brands are transforming TV viewing with shoppable ads, turning passive audiences into active shoppers. By leveraging real-time behavior and cultural moments like the Super Bowl, these spots are helping simplify purchases and successfully tap into desires for instant gratification.

How shoppable ads are transforming TV viewing

In Australia, Valentine’s Day has transformed from a celebration of love between couples into an occasion to cherish friendships. How have evolving cultural norms and pervasive loneliness fuelled this shift? And how can brands engage with the new rituals and moments surrounding the day?

How do Aussies celebrate Valentine’s Day?

Brick-and-mortar retail and British high streets are facing a pivotal moment, forced to adapt to the rise of e-commerce and changing consumer behaviours. Canvas8 spoke to retail expert Ibrahim Ibrahim about how retail spaces can evolve beyond transactional venues into vibrant community hubs.

Ibrahim Ibrahim on the future of British high street

Guide Dogs NSW/ACT, in collaboration with Keep Left, has launched a pop-up activation called ‘Blackout Friday’ to highlight the challenges faced by people with low vision or blindness when shopping online, emphasising that accessibility is just as much of an issue digitally as it is IRL.

Guide Dogs NSW highlights retail accessibility problems 

The health-focused scanning app Yuka has introduced a feature to bring power to shoppers pushing for changes in the food and beauty industries. This aligns with the high demand for transparency and accountability as people prioritise informed, ethical, and sustainable choices.

Yuka turns shoppers into change agents

Pinterest has launched shoppable celebrity-curated gift guides to simplify the holiday shopping experience while also offering more unique recommendations. Combining a human touch with social algorithms can appeal to people seeking both personalized and authentic suggestions.

Pinterest courts bespoke lovers with celeb gift guides

IKEA has announced an exhibition in London celebrating its iconic blue shopping bag, the FRAKTA, exploring its evolution and personal stories shared by enthusiasts. As people seek new routes to connection, IKEA’s democratic design offers learning opportunities through the cult of everyday items. 

IKEA lures heritage lovers with blue bag exhibit

The Ordinary is countering the chaos of Black Friday with a slower approach to November sales, using striking campaigns to unveil the realities of this harmful phenomenon. The brand’s bold actions embody a growing movement toward mindful, intentional shopping over unnecessary consumerism.

The Ordinary's Black Friday ads target slower shoppers

A survey has found that a majority of UK shoppers are planning to spend at least some of their holiday gift budget on second-hand items. In addition to being a money-saving strategy, the findings show people’s desire for unique and personalised gifts that don’t feel mass-produced.

Vinted reveals desire for unique and second-hand gifting

A survey has found that of those using TikTok as a source of inspiration while doing their holiday shopping, nearly half are looking for food and beverage-related gifts. As food intersects with other areas of culture, like fashion, high-end food and drink products are becoming status symbols.

People turn to TikTok in search of food-related gifts 

As luxury sales slow down, China is witnessing the emergence of a thriving second-hand market. Owing partly to ongoing economic concerns since the COVID-19 pandemic, shoppers in the country are becoming more price-conscious, leading many to look for more cost-effective luxury.

Price-conscious Chinese buyers go for second-hand luxury

Budget-friendly supermarket Aldi is spreading Christmas joy with doorstep deliveries of one of the UK’s favourite festive treats. The retailer highlights an opportunity to capitalise on growing demands for convenience and limited-edition products to drive sales and foster brand loyalty.

Aldi delivers the festive spirit to people's homes

Prestige beauty brands are standing out as desirable gifts for the holidays, according to a Circana report, especially in homes with Gen Alpha kids. These findings show that shopping habits are still being driven by desires for little luxuries amid economic challenges and social media inspiration.

Gen Alphas use beauty for 'little luxury' holiday gifts

Cosmetic treatments like injectibles are being rebranded as 'skincare', downplaying their invasive nature and blurring lines with traditional beauty routines. Despite the normalisation of ‘tweakments’, a stigma persists, highlighting a need for open conversations around evolving beauty practices.

People are reframing cosmetic work as skincare 

Data from major cities across the US has revealed that shoplifting from physical retailers has increased since 2023. These findings highlight how some people are turning to less-than-desirable means to offset the increasing pressures of economic instability and inflationary price rises.

Shoplifting rises as Americans feel holiday strain

Amazon has launched Rufus, an AI-powered shopping assistant, in beta across Europe. Meeting growing demands for AI in retail experiences, the feature looks to help customers make more informed purchasing decisions, enhancing convenience and efficiency within their shopping journeys.

Amazon AI assistant meets evolving e-shopping desires

Korea’s Gen Zers and Alphas are snapping up smaller-sized cosmetics to affordably splurge on beauty and test new products before committing to them. As mini items flood an already oversaturated market, brands can lean into new, unique modes of personalisation that tiny product design facilitates.

Koreans buy mini make-up for low-cost experimentation

Louis Vuitton has cloaked its New York flagship store with a luggage-inspired facade as it undergoes renovation. The extravagant display of logomania is significant amid declining luxury revenues, with audiences perhaps needing a greater psychological push to justify their splurges.

LV's giant installation leans into surrealist marketing

Chanel has launched its first-ever comprehensive beauty house in Paris. Crafted around the brand's mind-body approach and geared towards the desire for personalised experiences, the store offers treatments and tools to immerse beauty lovers in the brand's take on classic Parisian luxury.

Chanel's House of Beauty courts new-age beauty lovers

Starbucks Korea has announced a new concept store in Seoul that targets university students. Brands are honing in on unique, memorable shopping experiences to win over Gen Z, and they could benefit from a more niche approach to counter oversaturation in the experiential retail landscape.

Starbucks South Korea courts Gen Z with concept store

In the era of omnichannel shopping, merrymakers in APAC seek holiday promos, interactive Christmas activations, and gourmet food options in their retail spaces. APAC lead editor Therese Reyes finds out why (and how) the region is doing malls better.

Editor's Briefing: How people in APAC check off their holiday gift lists in the era of omnichannel shopping

Korean luxury hospitality group Josun Hotels & Resorts has launched a store to expand its online presence via its distinctive food and lifestyle products. With people searching for accessible indulgences, premium hotel-branded products can bring luxury escapism into homes.

Josun Hotels & Resorts launches online lifestyle store

The Four Seasons has introduced luxury pyjamas as part of its Four Seasons at Home line, which honors the brand’s hospitality heritage and offers an entry point for those who can’t afford a hotel stay. The move aligns with a luxury trend towards accessible experiences amid economic constraints.

Four Seasons pyjamas offer an at-home luxury experience

As e-commerce casts doubt over the future of physical stores, Dover Street Market reaffirms the importance of experiential spaces in luxury retail. Integrating fashion, art, and emerging designers to revolutionise the customer experience, the famed store is shaping fashion commerce.

How Dover Street Market inspires fashion rediscovery

Younger generations are spearheading the post-pandemic revitalisation of Britain's brick-and-mortar retail sector. The social aspects of shopping and an emphasis on localism and community are particularly appealing, providing guidelines for brands looking to create memorable in-store experiences.

Gen Z and Y shoppers drive UK high street revival

John Lewis’s hotly anticipated Christmas ad for 2024 breaks away from the retailer's traditionally whimsical and escapist approach, instead favouring an undeniably human tale of two sisters. This change in tack is a nod to people’s desire for emotional escapism as well as authentic narratives.

John Lewis Christmas ad offers relatable nostalgia

Carrefour has reaffirmed its support for La Fédération Française des Banques Alimentaires with a planned €1.5 million in donations over three years. As the cost of living continues to impact people, brands are stepping up to alleviate financial and food insecurity in vulnerable communities.

Carrefour reaffirms support for French food banks

Despite traditionally being the prime time for high street shopping, data suggests that Britons intend to spend more online over the 2024 festive season than in 2023. As social feeds open consumers up to new Christmas shopping options, the art of gifting is taking on new forms.

Rise in online shopping shapes Britons' gifting choices

As social feeds become essential tools for finding Christmas gifts, people are leaning on platforms for inspiration and brand reviews. Consequently, there's a growing imperative for brands to innovate their social communications during this high-stakes season for e-commerce. 

Inspiration for holiday gifting moves to social feeds

At The Benemart, Benefit Cosmetics’ virtual shopping experience, people can shop, game, and socialise simultaneously. Brands continue to offer initiatives that blend the physical and digital world to engage shoppers, while also incorporating gaming elements to appeal to younger generations.

Benefit Cosmetics launches virtual shopping experience

Japanese households once again cut spending in September due to inflation and a weak yen pushing up living costs. As people continue to face financial anxiety, there is a burgeoning demand for budget-friendly brands, while many workers are also seeking a better work-life balance.

Japanese households further cut spending as costs rise

As Americans embrace second-hand shopping for its affordability, creativity, and community value, resale has evolved from an eco-conscious option to a mainstream approach. Canvas8 spoke to eight Americans to uncover the motivations behind their switch to pre-loved fashion.

Why Americans are buying second-hand fashion

As British shoppers embrace second-hand fashion for affordability and individuality, resale has shifted from an ethical choice to a mainstream movement, aligning with both personal values and financial pressures. Canvas8 spoke to six Britons to unveil the reasons behind choosing pre-loved pieces.

Why Britons are buying second-hand fashion

Libraries of Things is gaining serious traction as people search for smarter, more sustainable ways to access items without the burden of ownership.

How Library of Things builds community around rentals

Indians are increasingly buying luxury products while travelling abroad, according to spending data from Visa. In response, some brands are creating personalised shopping experiences overseas, aligning with the industry-wide shift towards immersive and curated experiences.

Luxury brands court Indian tourists with VIP shopping

Jaypore is collaborating with traditional artisans like the Ghadwa community to bring India’s cultural heritage to a global audience through the art of Dokra metalwork. The partnership supports the preservation of the craft while creating sustainable income opportunities for the community.

Jaypore deeps artisanal craft ties with Dokra line

From mere hubs of passive consumption, Southeast Asia’s supermalls are now arenas for connection, as well as case studies in innovation. Using the latest technological advancements and storytelling devices, how can brands build the next all-in-one spaces for modern shoppers?

How Southeast Asia’s malls are evolving post-pandemic

“Diamonds are a girl’s best friend,” so sang Marilyn Monroe, but with questions over ethics and the environment, mined stones are falling out of favour. Lab-grown diamonds and recycled precious metals are attracting Gen Y and Gen Z. We explore what’s behind the explosion in ethical engagement rings.

How engagement rings are becoming more sustainable

The market for ‘premium’ products and services is growing in popularity, as shoppers look for value and meaning from their purchases. But the term is often misunderstood. Canvas8 spoke to Ashley Mauritzen to glean insight into how brands can stand out and best perform in this increasingly crowded space.

Ashley Mauritzen on what ‘premium’ means in 2024

In an era of declining consumer trust, an increasing number of brands are embracing strategic self-deprecation to help cut through noise. To better understand how a self-aware approach can help win over sceptical audiences, Canvas8 spoke to consumer psychologist, Vaishnavi Kale.

Who, Me?! The science of self-deprecation

Research indicates that donating food instead of discounting can enhance retailers' profits. Many Americans face food insecurity while a large portion of food is thrown away, but donating food supports nearby communities and clears shelves for more produce, optimizing pricing and reducing waste. 

Research shows donating food increases profits

Teens today view influencing as a viable career path, harnessing viral trends to build substantial followings and earn a salary previous generations could have only dreamed of. However, there's a trade-off as many big names deal with social isolation and scrutiny from peers and followers alike.

Teens seek influencer careers despite potential pitfalls

A record number of Britons say they're excited for the 2024 Christmas ads, according to research conducted ahead of the festive season. These ads offer messages of empathy and connection that resonate amid challenging times, highlighting values that should persist in marketing all year round.

Search for positivity fuels excitement for Xmas ads

With South Korea’s economy slowing down, shoppers are starting to embrace secondhand luxury for its blend of status and sustainability. Younger generations are driving this shift, drawn to affordable, eco-friendly finds, while platforms are boosting security to ensure safer, smarter shopping experiences.

South Koreans are rethinking luxury and secondhand is winning

Netflix has dropped a trailer for ‘Buy Now! The Shopping Conspiracy’, which aims to zero in on the ethical and environmental impacts of overconsumption. As critical spending habits persist following the cost of living crisis, the film taps emerging desires to opt out of harmful consumption cycles.

Netflix documentary taps anti-consumerist sentiments

Aesthetic uses AI to help social media users shop for the fashion they see online, streamlining the process through direct messages and machine learning. The app's emergence hints at how people are increasingly looking for easy and accessible ways to shop, largely driven by social media.

Aesthetic makes fashion inspo shoppable with AI

Americans will soon have a not-so-new pantry staple in the form of Chilean Sea Bass – Goldfish’s temporary rebranding of the 62-year-old cracker’s name. Nostalgia and kidulting ideals continue to be a driving force for people looking to hark back to their simpler childhood days.

Goldfish crackers temporarily renamed to attract adults

How has Fintech changed the way Germans approach money management? How is the rise of spirituality and diverse belief systems changing the religious landscape? And why is marriage on the decline? This Cultural Snapshot of Germany in 2024 explores the key behavioural shifts.

A Cultural Snapshot of Germany: 2024 - 2025

DHL found that shoppers in APAC see next-day delivery or alternative options as very important for their online purchases. These findings highlight how people are continuing to seek streamlined shopping experiences, prioritising flexibility and transparency, especially online.

Online shoppers in APAC want convenient delivery options

Jacquemus has opened the doors to its first-ever US concept store with a location in New York. The move highlights people's increased appetite for immersive retail experiences that blend hyperlocal connections and unique storytelling to showcase the characters and feelings of various locales.

Jacquemus’ first-ever NY store elicits Parisian pride

Viral shopping hauls on social media are fueling a £7 billion surge in clothing returns, with "serial returners" accounting for a quarter of UK online returns. Retailers are implementing return fees and exploring innovative solutions to balance customer satisfaction with profitability.

TikTok shopping hauls are fuelling high return rates 

When Detroit People's Food Co-Op opened, the growing interests of the local community in food culture converged with values-focused community businesses. Its cooperative model and local partnerships highlight the opportunities for grocery stores to build customer enthusiasm and loyalty.

How Detroit People's Food Co-Op fills a hunger for community

To get their hands on the PS5 Pro, Japanese gamers need 30+ gameplay hours, preventing scalpers and prioritizing genuine gamers. This approach combats reselling, engages the core audience, and strengthens brand loyalty while aligning with the growing trend of 'status skills' over 'status symbols'.

Japanese gamers prove skills to obtain Playstation 5 Pro

A London-based concept store is set to rethink the traditional retail space with ‘TikTok-length attention spans’ in mind. As people become more accustomed to and reliant on a constant flow of stimulation, brick-and-mortar stores are evolving to keep pace with the speed of digital culture.

Future Stores revamps retail to mirror online experience

Amid a loneliness epidemic, finding ways to build meaningful connections is crucial. While social support has typically centred on conversation, emerging research suggests gift-giving could be a key tool to help people feel more connected. How can giving gifts tackle loneliness, and what are the opportunities for brands to tap into?

That’s for me?! The science of gift-giving

Want to understand shifting masculine hero narratives? Struggling to get a grip on how to talk about and depict ‘maleness’? Explore our Deep Dive on masculine archetypes in 2024.

2024 Deep Dive on Masculinity 

To help mitigate food waste, the free app Saveful empowers Aussies to turn their leftover pantry ingredients into tasty dishes without sacrificing taste. The brand’s initiatives encourage creativity and personalisation in the kitchen amid the persisting cost of living and food insecurity crises.

Shopping