Are people growing bored of fintech services? How is an abundance of banking choices hindering decisions? And what money taboos are people desperate to break? In this chapter of the 2020 Expert Outlook, we speak to three experts about people’s desire for ease and openness in finance.
Theodora Lau is the founder of Unconventional Ventures, a boutique consulting agency helping financial companies better address the unmet needs of consumers. She has contributed to publications including Harvard Business Review and was selected as one of LinkedIn’s Top Voices for economy and finance.
Chris Skinner is a financial markets commentator and a non-executive director of the fintech consultancy firm 11:FS. He is the author of six books on banking and finance and runs the award-winning blog The Finanser.
Alex Holder is the author of Open Up: Why Talking About Money Will Change Your Life. She was chosen as one of Business Insider's 30 most creative women in advertising in 2015 and is a writer and consultant for Elle, Grazia, Refinery29, and The Guardian, among other publications.
Polina Norina is a senior behavioural analyst at Canvas8. She has a background in editorial project management and copywriting, and has previously worked on New York Times bestsellers in trade publishing and international comms projects for companies like Airbus. Outside of work, you can find her learning new languages, reading non-fiction or discovering new design innovations.
