Do people want to be rescued by brands in a crisis?
REPORT
23 Apr 2020
Do people want to be rescued by brands in a crisis?

COVID-19 could potentially reshape people’s shopping habits based on the way that businesses respond to the crisis. Canvas8 spoke to semiotics expert Soma Ghosh to learn how brands are honing their communications to reassure and empower audiences – and win their loyalty in the process.

Soma Ghosh

Soma Ghosh studied semiotics and literature at Oxford University and has been a senior analyst and director of Practical Semiotics since 2006.


India Doyle

India Doyle is editorial director at Canvas8, helping brands to understand culture and their place in it. She leads a global editorial team to deliver strategic, actionable insights that keep Canvas8 members in tune with their audience. With over 10 years of experience as a culture and fashion journalist, India has contributed to the likes of SHOWStudio, Dazed and Confused, ekathimerini, Wonderland, and Dapper Dan magazine.