The UK retail landscape is changing. With a growing number of people wanting to shop on their own terms, many opt to browse products online, but pick them up at a physical store. In fact, 45% of UK internet users have used such a service, compared to just 20% in the US.

With informed shoppers demanding more choice and less hassle, new imperatives are emerging for retailers. Many are fragmenting into access points or experiential hubs in order to offer the best of online, offline and mobile.

Network Rail is trialling Doddle outlets at major railway stations, letting people post and pick up parcels as they go. If it's successful, people could order deliveries from multiple retailers, while late opening hours would fit commuters' busy lifestyles

You’d imagine starting university to be a time of excitement and new beginnings. But survey results from the US suggest it’s marked by a less than uplifting set of emotions. As the pressure to achieve ramps up, college students are stressed and anxious even before they arrive.