Should luxury brands be digitising? Should they be championing sustainability? What do customers expect in-store? As part of our Expert Outlook 2016 series, we speak to three experts about the value of experience, customisation and increasingly time-poor luxury consumers.

What is luxury? How does strategy in the luxury sector work? And what can it teach other brands? Marco Bevolo, one of the authors of Premium by Design: how to understand, design and market high end products, provides a vision of the business of prestige, desire and seduction.

Luxury is a nuanced concept, complicated by trade-offs between exclusivity and accessibility, quality and affordability. Straddling this line is even harder nowadays, but luxury vodka brand Grey Goose think it’s cracked it with Le Club Goose. How is it re-establishing exclusivity in a digital era?

Fancy getting your favourite wines or spirits sent to your home on a weekly basis? US-based alcohol delivery service Minibar now offers no-fuss booze deliveries directly to your door. Will this new subscription service help Minibar succeed in an increasingly competitive market?