The Heightsis an Australian television show that focuses on the lives of a community in Perth living in a tower block. But unlike other 'soap operas' – something creators say it is not – the series speaks to a growing desire for diversity in the media, with a cast that is socially and ethnically diverse.

Gen Zers are a tricky yet intriguing generation to grasp – they’re offline-shopping, eco-conscious, genre-defying, values-defending mavericks. As they grow into adolescence and adulthood, what do Gen Zers actually think is cool and how can brands appeal to this cohort’s unique mindset?

In Australia, trust in the news is low – one in two people say they trust the news generally, while just 24% say they trust news on social media. Yet accessing news online – especially via social media – is becoming increasingly popular where, for the first time ever, online overtook offline.

The voice of the people on social media and the power it harnesses means a tweet can destroy a brand’s reputation as quickly as it can build it. Canvas8 spoke to Dr. Ann Kristin Kupfer, assistant professor at the University of Münster, to understand why and how social media firestorms occur.