Paying off credit card debt might seem straightforward, but for Britons with multiple cards, it's a regular struggle that ends up costing them over time. As most people aren't tackling their debt efficiently, there's a huge opportunity for financial providers to help customers better manage their money.

Over three-quarters of Americans now own a credit card, and considering the range of perks and rewards they come with, paying by plastic feels like a no-brainer. And research has found that now, people are using them to pay for purchases that come to as little as $5.

Are people growing bored of fintech services? How is an abundance of banking choices hindering decisions? And what money taboos are people desperate to break? In this chapter of the 2020 Expert Outlook, we speak to three experts about people’s desire for ease and openness in finance.

It’s the age-old problem: people aren’t comfortable talking about money even though it’s affecting their mental health. The Money and Mental Health Policy Institute is aiming to help them understand how to get out of debt and encouraging banks and brands to stop helping people get into it.