During the pandemic, many shoppers have been looking to cut costs. But it isn’t just low prices that are winning new customers at dollar stores. With a multitude of locations, they’re tapping into easy convenience and winning with their in-store experience.

The easing of lockdown measures is leaving people in a bind. Though many remain wary of contracting COVID-19, there’s a common desire for physical interaction after months of social isolation. So, how can shops, restaurants, and leisure spaces create experiences that keep us safe and connected?

Big box chains and discount retailers may be expanding their influence across Middle America, but many rural and suburban residents in these states still struggle to access fresh and nutritious food. What are they searching for at supermarkets and how are stores meeting their expectations?

With online prescriptions and telehealth solutions facilitating access to healthcare, does this spell the end for physical pharmacies? Walgreens' pilot of smaller stores suggests not, tapping into the demand for in-person advice and expertise and working to fill the gaps in so-called pharmacy deserts.