The pandemic has exposed how the visually-impaired community is being failed by poor web and app design. This report examines the implications of the growing ‘senior surfer’ cohort and opportunities for brands to increase revenue and build a stronger society through user-centric design.

COVID-19 has made in-store shopping a challenge for everyone, but especially those who face hurdles when navigating stores. Neatebox’s free app creates an inclusive and stress-free experience whereby users book assistance in advance and receive personalised in-store service.

Companies with diverse workforces perform better than those without. Yet there’s one aspect that’s often overlooked – neurodiversity. Believing that divergent thinking can provide a competitive edge, tech firm ULTRA Testing prioritizes hiring those with varied cognitive make-ups.

Beauty brand BECO’s #StealOurStaff campaign draws attention to the disproportionate rate of unemployment among Britons with disabilities. By encouraging other companies to employ their staff, the campaign addresses the demand for better representation of the disabled.