Once a signifier of luxury or novelty, custom products and services are now within reach of the everyday consumer, thanks to the rise of artificial intelligence, algorithm-led platforms, and the COVID-era digitisation boom. Today, everyone wants to be the main character of their brand experience.

In a hyper-connected world, it feels like everything previously ‘insider’ is more available than ever: from behind-the-scenes access to the lives of public figures to travel experiences immersing people into worlds previously deemed unattainable. But while people embrace this community-based inclusivity and u...

The desire for more immersive virtual content is matched by hesitation around the metaverse and the tech companies driving it. Nike’s acquisition of RTFKT signifies a more mainstream shift towards the virtual world, offering new audiences access to innovative online experiences.

With hype about the metaverse persisting, a couple has made headlines for tying the knot in a hybrid virtual-physical ceremony. Although such rituals aren't yet legally binding, they signal people’s continued curiosity for creative, fun, and meaningful remote interactions.

How have vulnerable individuals been affected by the digitisation of banking? Will NFTs become a new type of commerce? How can people level up their retirement savings? In this part of the 2022 Expert Outlook, we speak to three experts about how people are seeking more agency over their finances.

The physical restrictions imposed during the pandemic caused the digital divide between generations to close drastically as Boomers turned to tech in their droves. But how exactly have they been using digital tools to entertain themselves, connect with loved ones, and maintain their wellbeing?