As the new post-pandemic normal settles in and people adapt to a context of uncertainty, constant adversities, and pessimism, we are moving away from a moment in which consumers expected brands to rise up to society's challenges and into one when they’re demanding genuine allyship from businesses.

The 'great resignation' has seen record numbers of employees, particularly Gen Zers and Yers, quitting their jobs in search of a better standard of living. Against the backdrop of the cost of living crisis, younger workers are prioritising high pay as they aim to build financial safety nets.

Gen Zers will account for more than one-quarter of the global workforce by 2025, and they’re bringing a different set of attributes, attitudes, and ambitions to the office. But what characterises the Gen Zer professional? And how could they redefine the world of work for generations to come?

Why are people viewing financial wellbeing as a holistic health issue? What’s driving the mass uptake of virtual investments? How are people levelling up their financial literacy? And why are the ethics of banking brands more important than ever before?

How have vulnerable individuals been affected by the digitisation of banking? Will NFTs become a new type of commerce? How can people level up their retirement savings? In this part of the 2022 Expert Outlook, we speak to three experts about how people are seeking more agency over their finances.