In the face of economic crises, climate anxieties, and global wars, people are seeking solace through connection. They want to be sure someone will hold their hand in the face of hardship. As a result, they have higher expectations of care and understanding from interactions with brands, social systems, and p...

Disney has launched an empathetic campaign for families who might be financially struggling over Christmas due to the cost of living crisis. The story follows a family that values love and connection over gift-giving, offering a new take on festive campaigns by reducing the focus on spending.

Research has found that a focus on low prices and promotion is not welcome over Christmas 2022 as Americans look to escape reminders of the cost of living crisis. Instead, people are interested in seasonally appropriate ads that reflect the warmth, stability, and fantasy of the festive period.

John Lewis has long been synonymous with high-end products and big life celebrations. Yet amid a global cost of living crisis, the retailer is reinventing itself with its brand new pledge: ‘For all life’s moments’ – broadening its reach by tapping into current values that celebrate the everyday.

Amid a supply chain crisis and geopolitical instability, the start of 2022 has seen many Americans experience a sudden rise in everyday costs. What tactics are they employing to cope with this increase, and how can brands both manage their bottom lines and better serve their customers?