Rachel Choi is a Behavioural Analyst at Canvas8. With a degree in Archaeology and Anthropology from Oxford University, she has an interdisciplinary understanding of behavioural and cultural patterns across societies. She has a love for stories that capture the nature of human experience, through writing, media, or material culture. Outside of work, you can find her attending exhibitions, oscillating between overthinking and head-empty-just-vibes, or rewatching her favourite (usually Studio Ghibli!) films.


Speed and convenience have become the consumer norm. Since the COVID-19 pandemic, when people worldwide were introduced to instant access to goods and services via apps and digital platforms, the supply and demand considerably grew and splintered. The 'I need it now' culture shows no signs of slowing down, yet the complexity around it is becoming more apparent.

Hyper-fast digital services appeal because they fulfil a ballooning desire for instant gratification – contemporary convenience hinges on easy-to-use interfaces that help consumers seamlessly meet their needs. However, the mechanics of consumerism are complex. People are becoming aware of global supply chains, especially in the wake of wars and escalating global conflict. As many brands are cracking down on immediacy (introducing higher delivery fees or offering it as a premium), people are turning to local and smaller-scale shopping for more mindful, slower, grounded spending.

The cost of living crisis makes people reconsider which of their needs are truly immediate, but it's not the only reason some crave a slowdown. The hyper-fast society enables our desires to be fulfilled instantly but might be too fast for our mental health. While convenience used to be a cool thing to have, now it has become essential to function in the current attention economy. People are tormented by a lack of patience and chronic dependency on stimulation from platforms like TikTok – yet the rewards of convenience easily outweigh the concerns.

Compulsive Convenience

In a hyper-connected world, it feels like everything previously ‘insider’ is more available than ever: from behind-the-scenes access to the lives of public figures to travel experiences immersing people into worlds previously deemed unattainable. But while people embrace this community-based inclusivity and unprecedented access to their icons, they still yearn for touches of exclusivity to define their status.

As the age-old understanding of exclusivity is eroded, people are redefining status for themselves using a broad range of factors beyond solely economic ones. This new iteration of status is often based around increasingly niche and local signifiers – from luxury dupes to the rise of members clubs and closed-community spaces based on shared interests. Status is becoming a mode of belonging and connection with like-minded people.

People are erecting walls of their exclusive communities, relying on more subtle markers of identity. This is apparent with middle-class people fetishising working-class aesthetics, athletes turning to niche sports like padel, and social media groups organising around niche interests – spawning companies. As status-defined micro-trends on social media accelerate, brands face a challenge to keep up. If previously certain legacy items were automatically associated with exclusivity, now people are much more trusting of the UGC-defined vision of what status means. More than ever, speed, knowledge, inventiveness, and being plugged into the community determine what – and who – is in.

Insider Status

China

Resale and online marketplaces

Lifestyle

Clothing, footwear, and accessories

Gucci has announced a partnership with Chinese e-commerce retailer JD.com, targeting the increasing number of online luxury shoppers. To reach a broader, tech-savvy audience, luxury brands are having to diversify their shopping channels and upgrade their digital services to meet expectations.