People loathe energy companies; only one in six Brits trusts them to work in their best interests. And yet, as smart meters become the norm, customers are choosing tariffs that give them less control, handing the reigns back to the providers. So what’s going on?
Darren Loucaides is a travel writer and music critic for the BBC. He’s lived and travelled in Italy, the Middle East and Latin America, and has become obsessed with the parallels between cultural and political trends.