HR departments were once the middlemen in companies – they found the talent, trained them up, and gave them a way to communicate complaints. But their role is no longer about managing processes, it’s about building connections between people and empowering them to do their best work.
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Lucy Adams is the founder and CEO of Disruptive HR and the author of ‘The HR Change Toolkit: Your Complete Guide to Making It Happen’. She has led successful changes in complex organisations for over 15 years and was previously the HR director on the BBC’s executive board during one of that organisation’s most turbulent periods.
Debra Corey is the founder of DebCo HR and the author of two best-selling books, ‘Build It: The Rebel Playbook for Employee Engagement’ and ‘Effective HR Communication’.
