COVID-19 has fundamentally changed the face of business travel. As the world opens up, corporate trips are slowly but surely taking off once more. However, the post-pandemic consumer has dramatically different expectations of business travel, including greater clarity, flexibility, and convenience.
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Paul Revel is the director of global communications and public affairs for Europe, the Middle East, and Africa (EMEA) at American Express Global Business Travel (Amex GBT). Prior to joining Amex GBT, he worked as a journalist covering the travel and meetings sector, including more than six years as editor of industry journal Buying Business Travel. In 2016, he was named Business Travel Editor of the Year at the Business Travel Journalism Awards.
As a senior vice president in BCD Travel’s Americas region, Amy Dalton oversees corporate travel programmes for national, multinational, and global travel clients. A 30-year veteran of the travel industry, she’s helped corporate travel departments engineer strategy and innovation to bring programmes forward in cost management, compliance, and duty of care for corporate travellers.
Delle Chan is a London-based writer and editor who covers everything from food and travel to science and sustainability. She has contributed to various publications including The Guardian, CNN Travel, the South China Morning Post, and WIRED UK.
