There is no such thing as a beloved energy provider. In Australia, where a record-breaking summer heatwave (and a reliance on air-con) is pushing up prices, 1.4 million people are currently looking to make the switch, even though nearly 30% of those already changed supplier in the last year.

People are still confused by their energy bills, and with the ‘Big Six’ scoring 50% or less for customer satisfaction, there’s a distrust around the energy industry. Tempus promises to lower bills by managing your appliances, but will people allow an energy company to control their dishwasher?

People loathe energy companies; only one in six Brits trusts them to work in their best interests. And yet, as smart meters become the norm, customers are choosing tariffs that give them less control, handing the reigns back to the providers. So what’s going on?

It's no secret that people prefer brands that care about society and give back to it. Gas and electricity supplier First Utility has partnered with the NSPCC and by switching to them you'll also be supporting the children's charity. But will this gesture be enough to make people switch?