When the holiday season approaches, people often look outside their home country for that perfect gift. Despite 62% of online retailers offering international delivery, many online shoppers become frustrated with the services over the holiday season – particularly those living outside the US.

With Amazon Key, which includes a security camera and smart lock, the retailer is asking shoppers to let couriers open their front door to drop off parcels when they’re not around. While it may streamline delivery and prevent package theft, do people want strangers entering their homes?

German e-tailer Otto sells almost everything, but doesn’t keep any stock in-house, meaning that customers often return products if they find it elsewhere during the shipping period. By using AI to predict what users will order in advance, it's aiming to meet their growing demands for convenience.

E-commerce has made it simple to order almost anything at any time – but physically getting what you’ve bought isn’t always so convenient. How are retailers coping with the growing demand for same-day and one-hour delivery? And is speed the only thing that matters to shoppers?