Speed and convenience have become the consumer norm. Since the COVID-19 pandemic, when people worldwide were introduced to instant access to goods and services via apps and digital platforms, the supply and demand considerably grew and splintered. The 'I need it now' culture shows no signs of slowing down, ye...

The anxiety that comes with leaving one’s property alone has many people installing web-connected cameras for a sense of security. With the Amazon Cloud Cam, the online retail giant is strengthening its position in the smart home market, establishing Alexa as more than just a personal assistant.

Roughly half of Americans have stayed home to wait for a delivery, but with people busier than ever, this requirement is causing them to think twice before ordering online. Walmart is testing a new programme that sees couriers unloading groceries into customers' fridges, even if no one is home.

CCTV surveillance is almost inescapable in modern Britain. Yet despite calls for a curb on cameras, more and more are being installed – and not just by local authorities, but by regular citizens too. Are we feeling more vulnerable in our homes? And does CCTV actually make us feel safer?

E-commerce has made it simple to order almost anything at any time – but physically getting what you’ve bought isn’t always so convenient. How are retailers coping with the growing demand for same-day and one-hour delivery? And is speed the only thing that matters to shoppers?