For all the benefits of e-commerce, retailers recognise that people still value brick-and-mortar, leading some to craft unique in-store experiences. Canvas8 spoke to Steffen Jahn, assistant professor at the University of Goettingen, to learn how experiential retail impacts brand perceptions.

According to the annual American Customer Satisfaction Index survey, both brick-and-mortar and online stores are failing to meet the expectations of shoppers. People expect retailers to adopt an omnichannel strategy, with the specialisation of URL and IRL platforms becoming essential.

Ralph Lauren has released Re/Sourced, a curated line of vintage items from the brand that's being sold via Depop. By tapping into drop culture and riding on the rising popularity of resale, the fashion label is hoping to lure shoppers who value access to one-of-a-kind pieces.

Money can’t buy you happiness, but splashing out on a treat can sometimes be a perfect emotional pick-me-up. Canvas8 spoke to Dr. Satoko Suzuki, an associate professor at Hitotsubashi University, to discover how indulgent consumption can bring people joy and impact their overall wellbeing.