Aware of hidden agendas, people no longer believe in the possibility of absolute truth or complete transparency from institutions, public figures, and individuals. Yet they are still drawn to honesty, integrity, and – at times – even vulnerability, which they expect from peers and brands alike.

How can the rental and resale market scale for global nuances? What can brands do to integrate themselves into everyday life? How are diamonds being made more accessible to younger shoppers? In this part of the 2022 Expert Outlook, we speak to three experts about the changing world of luxury.

Gen Z and Y shoppers – who tend to prioritize personal style, sustainability, and inclusivity over traditional status markers – aren’t following in the footsteps of traditional jewelry buyers. How are new brands appealing to these cohorts’ sensibilities, and how can legacy brands adapt accordingly?

Amid global turbulence, shoppers have become more conscientious about workers’ rights and environmental justice – values they want to see translated into all aspects of their lives, including their consumption. How can brands make genuine efforts to provide their audiences with greater transparency?

Going green is becoming a big selling point for shoppers and businesses alike, with many moving away from companies that don’t share their eco values. As people demand demonstrable climate action, brands are responding with solutions to create more environmentally friendly supply chains.