Speed and convenience have become the consumer norm. Since the COVID-19 pandemic, when people worldwide were introduced to instant access to goods and services via apps and digital platforms, the supply and demand considerably grew and splintered. The 'I need it now' culture shows no signs of slowing down, ye...

What are people seeking from in-store experiences? How is the cost-of-living crisis affecting people’s attitudes towards purchases? Who are the shoppers asking for friction-free customer journeys? And why are people looking for trustworthy guidance on truly green retail?

As the hype around social e-commerce shows no signs of slowing down, shopping platform Threads is meeting demand for in-the-moment touchpoints with a dedicated platform and live chat portal that offers prompt and personalised support wherever and whenever shoppers want to access it.

John Lewis has been a bastion of middle-class Britain for more than a century. But, amid the shift away from the high street, the boom of online shopping, and pandemic lockdowns it is an ailing business seeking recovery. Can its new ANYDAY range attract a new customer base and reverse its fortunes?

Shoppers are looking to their favourite brands to provide immersive, in-person experiences post-pandemic. But how do companies reset their retail strategy without damaging brand identity? Gucci Circolo Shoreditch delivers an experiential retail space offering a fresh insight into house codes.