CARLYs – younger Gen Zers who are known for going deep into the niches of meme culture and spending money they didn’t earn – are growing up in an uncertain world. What does this burgeoning group want from brands? And how will they change the game once they begin spending their own money?

Stuck at home and unable to meet friends and family, COVID-19 has made temporary introverts of us all. What can brands learn from this base of consumers that’s previously flown under the radar? And as lockdown measures lift, how can they continue to care for people who prefer life at home?

Whether to stay connected, informed, or distracted, social media plays multiple roles in people’s day-to-day lives – and it’s proving especially useful during the COVID-19 crisis. Canvas8 polled 1,000 Americans and spoke to nine people to find out what they want from these platforms and why.

Call-out culture is thriving in a world that’s increasingly dependent on the web for communication. With people’s interactions influenced by social media algorithms, divisive political discourse, and the anonymity of the internet, how can brands facilitate dialog and respond to public backlash?