Chris Walton on the future of retail
REPORT
20 Dec 2024
Chris Walton on the future of retail

What does excellent retail look like today, and what will it look like in the future? Retail expert Chris Walton delves into the industry’s rapidly evolving landscape, exploring the unstoppable rise of e-commerce, social media and AI, and the wider generational shifts reshaping the sector.

Chris Walton

Chris Walton is a leading expert and influencer in omnichannel retailing. An accomplished Senior Executive, currently he is the Co-CEO of Omni Talk, one of the fastest growing media companies in retail. He is also a Senior Contributor for Forbes, a regular keynote speaker, and he also sits on the Advisory Boards for Buncha, Firework, and Mirakl. Prior to Omni Talk, Chris worked for Target, where he was the Vice President of the retailer’s Store of the Future and also the Vice President of Merchandising for Home Furnishings on Target.com. Chris also holds a BA in Economics and History from Stanford University, and an MBA from the Harvard Business School.

Maria Gafforio

Maria is a senior behavioural analyst at Canvas8. After completing her Master's degree in Social and Cultural Psychology, she delved into the world of research. Her experience ranges from behavioural science and design research to cultural insights. She loves asking questions, so naturally she specialised in qualitative research. In her free time, she likes to do all the usual things (from watching movies to hanging out with friends), plus playing ultimate frisbee and running long distance.