In the face of economic crises, climate anxieties, and global wars, people are seeking solace through connection. They want to be sure someone will hold their hand in the face of hardship. As a result, they have higher expectations of care and understanding from interactions with brands, social systems, and p...

The conventional roster of life milestones is under review. Having kids in your 30s is no longer a given, if kids are part of the plan at all. Career progression is non-linear. Older Adults are finding new forms of independence. And Gen Z are embracing a more fluid definition of home.

In 2020 everyone donned an extra hat – parents became tutors, and some became caregivers for vulnerable relatives – all while continuing to work. People needed mental health breaks and personal time to adjust, and in 2021, they’re calling for workplace flexibility to be the new standard.

Having navigated through a pandemic, what do parents need now? In this Spotlight on Parenting, we explore what mothers and fathers are prioritising as they try to carve out a ‘new normal’ and consider how brands can make sure they are helping and not adding to the pressure.

A rise in childcare costs, gas and electricity prices, and food bills have left more families struggling than ever before. But what is the long-term impact of this cost of living crisis, and how can brands help families alleviate the pressure as they begin to tighten their belts?

John Lewis Partnership is providing staff with free breakfast and lunch over the winter period to help with the cost of living. While forms of assistance of any size are appreciated, there are rising expectations around more tangible improvements employers can provide their staff.